Who likes to contact Amazon?

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Bara medlemmar i LibraryThing kan skriva.

Who likes to contact Amazon?

Denna diskussion är för närvarande "vilande"—det sista inlägget är mer än 90 dagar gammalt. Du kan återstarta det genom att svara på inlägget.

1Collectorator
jul 16, 2012, 1:32 pm

Medlemmem har stängts av.

2lilithcat
jul 16, 2012, 1:52 pm

Done.

3Collectorator
jul 16, 2012, 2:24 pm

Medlemmem har stängts av.

42wonderY
maj 17, 2016, 12:18 pm

https://www.librarything.com/work/17711906/summary

Looks like both members scanned the barcode, and instead of getting Aliens Love Underpants, got a music CD by the Pussycat Dolls. Googling the isbn gives only the first title, so it seems to be bad Amazon data.

5davidgn
maj 22, 2016, 3:14 pm

What specifically is the ISBN that's returning bad data from Amazon?

62wonderY
Redigerat: maj 22, 2016, 8:57 pm

ISBN 1847383602

I separated it here: https://www.librarything.com/work/17779844

7davidgn
Redigerat: maj 22, 2016, 9:18 pm

All right, bombs away. Amazon is hit-or-miss with this stuff. I submitted it via my seller account, which may be better or worse than submitting it as a customer. Experience suggests it will get higher priority for processing, but the initial processor that gets it is more likely to be clueless and require a full dental extraction to get things fixed. We'll see how it goes. If it does get fixed and you find out before I do, let me know.

8davidgn
Redigerat: maj 25, 2016, 1:46 am

Choice bit of the initial response: "Please note that due to high query volume the response from our retail team might get delayed therefore, I request you to please be patient while a resolution is underway."

The wheels are turning...

9davidgn
Redigerat: maj 30, 2016, 5:37 pm

Mm-kay. After a few "we're working on it" replies, they're claiming it can't be fixed and, to make a long story short, they want me to list my copy of the CD (ha!) under a new ASIN to solve the problem -- for me only. I explained the actual scope of the problem and my true reason for writing as clearly and simply as I could. We'll see...
ETA: And yes, I did mention that Amazon has a minority equity stake in LT, so this is, in fact, their problem. :-p

10davidgn
jun 8, 2016, 12:53 am

Fixed, allegedly. Anyone want to confirm?

112wonderY
jun 8, 2016, 7:32 am

It must be the barcode itself. Not able to pull any product now using the isbn in Add Books, though googling it still brings up Monsters Love Underpants!

I left a profile message on the member's page weeks ago and she hasn't responded. Not going to worry about it any more.