Fedex Damage

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Fedex Damage

1NyBSfP
nov 21, 2020, 12:17 pm

This stinks. Found a very fairly priced Hound of the Baskervilles DLE on ebay and had been looking for it for a while. Got it and there was a big hole in the bubble - straight through three bubble layers (shipper should have used a box but clearly fedex dropped some heavy corner on it which they should not have done). Big nasty dent now right on the glossed side of the slipcase.

Anyone else ever have similar shipping issues like this and is there anything you can do?

2robbieac
Redigerat: nov 21, 2020, 1:37 pm

If its on ebay, file a return through the seller. You can ship it back and get a full refund.

Buyers on Ebay are always protected, even due to damage from shipment.

It is the seller’s responsibility to buy insurance if they want it.

3GOBOGIE
nov 21, 2020, 7:19 pm

What Robbie said

4GOBOGIE
Redigerat: nov 21, 2020, 7:23 pm

Such a bummer btw

I bought a sealed set of History of the Crusades and the seller shipped it in a big empty box, no bubble wrap and nothing inside to pad it. The damaged box was wrapped in the tape that the USPS wraps damaged items in to try and kinda hold them together, when I went to pick it up at the PO. I refused the package because there was a big gaping hole on the side of the box that I could see that one of the corners of the book was dented so bad it was nearly completely tore off.

I cried the whole way home...

5NyBSfP
nov 22, 2020, 10:44 am

Yeah, some aren't easy to find at any price so the last thing you want is to have to return it if you find it. Small seller and I know how much of a pain this stuff is on their side too so i dont want to just send it back and screw them over too. Seller put in a Fedex claim - Ive paid lower prices on books that had issues before so maybe i can get a partial refund and keep it. Still...screw Fedex for ruining a DLE. Also yesterday i was at a crosswalk with my 5 year old and two other kids and a Fedex driver blew right through it while texting on her phone. They have some issues...

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